FREQUENTLY ASKED QUESTIONS

SOLA Guardian

So the mask is reusable? How many times can I reuse it?


The SOLA Guardian is made using high quality polymers and elastomers that should provide years or service if cared for properly. Only the filter pad needs to be replaced on a daily basis.




Is this a medically certified device?


Currently in the process of securing Medical, NCRS & SAHPRA approval (When used with INEX RFT Nano Filter).




Does this device have an N95 or FFP1/FFP2 rating?


INEX RFT Nanofiber Filter Pads provide the following: 99.9% Viral Filtration Efficacy* 99.9% Bacterial Filtration Efficacy* Filters +94% of 0.3 micron particles* ** Exceeds N95 / FFP2 filtration requirements** Passes liquid barrier / synthetic blood penetration tests* * As tested by Nelson Laboratories, USA. ** As tested by Protechnik Laboratories, SA.




Does the mask come in different sizes and does it fit kids?


The Sola Guardian is available in two skirt sizes: L/XL is suitable for most adults and older teens. S/M is suitable for kids and individuals with smaller or narrower faces.




Does the mask use FDA approved materials?


Yes, the materials used for the skirt and filter casing of the Sola Guardian are FDA approved.




How do you wash the mask?


Remove the filter media from your mask and wash in hot water (40°C to 50°C / 104°F to 122°F) with a mild detergent for two minutes, followed by a warm, fresh water rinse. Alternatively, you can put it into the dishwasher on a 50°C / 122°F cycle.




Where can I purchase a mask from?


For quantities of 1 to 99, the Sola Guardian will be sold through various stores and online stores - keep an eye out for our online store launching soon.

For details of a reseller near you, take a look at our 'Resellers' page.

Alternatively, contact us at sales@sola-medical.co.za




Where can I purchase a large quantity of masks from?


For quantities over 100, please contact info@sola-medical.co.za




When will the mask be in stores and available?


The SOLA Guardian is currently available from certain online retailers or from us directly. Contact us at sales@sola-medical.co.za to place an order or keep an eye out for the launch of our online store.




How much do the masks cost?


The standard price of the Sola Guardian in South Africa is R199-95 incl VAT. There are price breaks for higher quantities, contact us at info@sola-medical.co.za for further details.




What colours do the masks come in?


There are two standard colour combinations available: Black skirt, black filter casing or Grey skirt, white filter casing. Filter Cover Colour kits are available purchased separately in bulk for staff division identification or to align the mask with your company colours. Cover kits are available in Black, White, Blue, Red, Yellow, Turquoise and Pink




What can be used as filter material in the SOLA Guardian?


We suggest using either INEX RFT Nanofiber Filter Pads or SOLA Breathetex 140-P Filter Pads. These will be available on our online store soon. To place an order, please email us at info@sola-medical.co.za




What are the CERTIFIED FILTER options?


FMP2: We are in the process of medical certification of our INEX RFT Nanofiber Filter pads.




Is there a warranty on the SOLA Guardian and can I order spare parts?


While the SOLA Guardian is not covered by a specific warranty period due to there being such a wide variance in working and care conditions, all parts will be available as replacements at low cost for a minimum of one year from the date of purchase.

Should you experience an issue with your SOLA Guardian that you believe is due to manufacturing defects and not abuse or wear and tear, please contact

info@sola-medical.co.za and our team will be in contact to assist.





SOLA Shield

Is this a medically certified device?


The Sola Shield is not a medically certified device but can be fitted with Medical Viral filters.




Does this device have an N95 or FFP1/FFP2 rating?


The Sola Shield does not have a rating at this stage. Furthermore, as the Shield ships with no filter in place, the eventual protection the mask offers will also be dependent on the specific medical filter selected by the user.




Does the mask come in different sizes?


The Sola Shield is ‘one-size-fits-most’ and is suitable for most adults.




Does the mask use FDA approved materials?


Yes, the materials used for the skirt, frame and lens are FDA approved.




How do you wash the mask?


You can wash it in hot water (40°C to 50°C / 104°F to 122°F) with a mild detergent for two minutes, followed by a warm, fresh water rinse.

For disinfecting in medical environments, the following guidelines are based on Appendix B-2 of the US Dept. of Labor – Occupational Safety & Health Administration (OSHA) Respirator Cleaning Procedures.

For the full procedure, please visit: https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.134AppB2

  1. Remove filters and other external fittings.
  2. Wash in warm (43°C / 110°F) water with mild detergent.
  3. Rinse in warm, preferably running water, drain.
  4. Immerse in a warm (43°C / 110°F) Hypochlorite solution for two minutes (made by adding 1 ml of bleach to 1 liter of water).
  5. Rinse thoroughly in warm, preferably running water, drain.




Where can I purchase a mask from?


For quantities of 1 to 9, the Sola Shield Pro PPE will be sold through various stores and online stores. For details of a reseller near you, check our 'Resellers' page.
Note: If you are a registered Health Care Worker, please contact info@sola-medical.co.za for a preferential price.




Where can I purchase a large quantity of masks from?


For quantities over 10, please contact info@sola-medical.co.za




How much do the masks cost?


The standard price of the Sola Shield Pro PPE in South Africa is R935-00. There are price breaks for higher quantities, and preferential pricing for registered Health Care Workers. Please contact us at info@sola-medical.co.za for further details.





SOLA Nautilus

So the mask is reusable? How many times can I reuse it?


The Sola Nautilus is made using high quality polymers and elastomers that should provide years of service if cared for properly. Only the filter pad need to be replaced on a daily basis.




Is this a medically certified device?


The Sola Nautilus is not medically certified at this time.




Does this device have an N95 or FFP1/FFP2 rating?


The Sola Nautilus does not have a rating at this stage, we are working towards that.




Does the mask come in different sizes and does it fit kids?


The Sola Nautilus is available in two skirt sizes: L/XL is suitable for most adults and older teens S/M is suitable for kids and individuals with smaller or narrower faces.




Does the mask use FDA approved materials?


Yes, the materials used for the skirt and filter casing of the Sola Nautilus are FDA approved.




How do you wash the mask?


You can wash it in hot water (40°C to 50°C / 104°F to 122°F) with a mild detergent for two minutes, followed by a warm, fresh water rinse. As the mask is dishwasher safe, you can put it into the dishwasher on a 50°C / 122°F cycle.




Where can I purchase a mask from?


For quantities of 1 to 99, the Sola Nautilus is sold through various online stores.

Take a look at our resellers page for contact details of a reseller near you or contact us at sales@sola-medical.co.za




Where can I purchase a large quantity of masks from?


For quantities over 100, please contact info@sola-medical.co.za




When will the mask be in stores and available?


The SOLA Nautilus started shipping in May 2020, however it has since been discontinued and limited quantities are available. Contact us at sales@sola-medical.co.za to place an order.




How much do the masks cost?


The standard price of the Sola Nautilus in South Africa is R149-95 incl VAT. There are price breaks for higher quantities, please contact us at info@sola-medical.co.za for more information.




What colours do the masks come in?


The soft skirt is available in either black or grey while the filter casings are available in Black, White, Blue, Pink and Turquoise.




What can be used as filter material in the SOLA Nautilus?


There are many possible options for filters for the Sola Nautilus, each with differing levels of cost, availability and efficacy. We suggest using either INEX RFT Nanofiber Filter Pads or SOLA Breathetex 140-P Filter Pads. These will be available on our online store soon. To place an order, please email us at info@sola-medical.co.za




What are the CERTIFIED FILTER options?


  • FMP2: We are in the process of medical certification of our INEX RFT Nanofiber Filter pads.
  • Medical Viral Filters: For medical teams that have access to certified viral filters using a standard 22mm connector, you can remove the Nautilus front cover and rings and pressfit the viral filter straight into the 22mm female port.




Is there a warranty on the SOLA Nautilus and can we get spare parts?


While the SOLA Nautilus is not covered by a specific warranty period due to there being such a wide variance in working and care conditions, all parts will be available as replacements at low cost for a minimum of one year from the date of purchase.

Should you experience an issue with your SOLA Nautilus that you believe is due to manufacturing defects and not abuse or wear and tear, please contact info@sola-medical.co.za and our team will be in contact to assist.





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